Your secret key
There is nothing to ask for: create an account with your email address and a working key is waiting for you, along with a curl that runs as it stands.
Contact
One address, a real person at the other end
No fifteen-field form, no chatbot. Write to us and a person reads it.
Technical question
An error code that surprised you, a country answering differently than expected? Include the VAT number and the response you got, it will go faster.
Volume & coverage
More than 10,000 requests a month, or a member state we have not wired in yet: both are worth a conversation.
Before you write — the documentation covers authentication, error codes and samples in cURL, JavaScript, Python and PHP; the pricing FAQ answers quota, billing and where the data comes from.